Identity and History
ILS Chile was established in 2002 as a union of professionals with a thorough experience as freight forwarders as well as in custom broker assistance.
[+ info]
The knowledge and experience in these areas has positioned ILS Chile as one of the most important freight forwarding companies in Chile, as well as in South America.
Today, ILS Chile is recognized for its prestige, quality service and trust, and we are one of the few Chilean companies that have the ISO 9001-2008 certifi cation. We also are members of many important and demanding international freight forwarding associations. This reputation allows us to give our clients a reliable support in the logistics management of their transport.
The staff of ILS Chile are trustworthy and fully trained professionals, with an expertise knowledge in foreign trade, and every member of the company is a specialist in his/her area.
Vision/Mission
Vision
We want to gain the confidence of our clients in order to continue managing the most complex cargos in Chile and the world.
Mission
Knowing every route, airport and/or port
Being informed about the cargo wherever it is Safeguarding our clients’ business
Having excellent partners who consider our cargo as theirs during the shipping
Working with passion and giving simple and viable solutions to clients’ requirements.
Our Promise (Quality Standards)
ISL Chile has the ISO 9001:2008 certification which guarantees that our company complies to international standards in order to provide high quality service.
[+ info]
Loyalty and honesty
We know that, during a shipping process, the clients’ most important concern is that their cargo arrives at final destination. As ILS Chile, we guarantee that our clients will be informed about the cargo’s status at all times.
Engagement with cargo security
We know that our clients’ business is their cargo. We take special care of the imported and exported cargoes..
Engagement with clients’ business
We know that our clients are worried about logistic transport. As ILS Chile, we guarantee the best and efficient routes and transport strategies.
Engagement with our shareholders
We engage to make ILS Chile a valued and profitable company.
Personalized relationship
We know that in transport processes our clients look for a partner that be responsible of their cargo. As ILS Chile, we guarantee a faithfully staff that has been trained and is prepared to solve any problem could appear in the route.
Engagement with continuous improvement
We engage to continuously improve our services and quality systems.
Corporate values
ILS Chile’s philosophy is to always go a little further and be a real support in international and national logistic transport.
[+ info]
Safeguarding goal achievements
Solving clients’ problems as if they were our own
Accepting all kind of challenges
Loyalty and transparency in all our commitments
We respect and safeguard our employees’ good working environment
Confidence and trust in our staff